> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.compressport.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I received a defective item, what should I do ?

In the unfortunate event you receive a defective item, contact us directly through the contact form – please send us pictures of the defect and the reference of your order.
Please, do not send us the defective item before contacting us.